Oracle Solutions for Retail & Distribution

Modernise retail operations, optimise supply chains and scale with confidence using Oracle - delivered by specialists who understand the realities of retail and trade.

Built for Complex, High-Volume Retail & Distribution Operations

In fast-moving, margin-sensitive environments - availability, accuracy and speed are critical.

Hitachi Digital Services helps retail and distribution organisations modernise and operate Oracle ERP, supply chain and digital platforms that are resilient, integrated and built to scale - without disrupting day-to-day trading or customer service.

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Strengthening Financial Control and Insight for a National Trade Retailer

A leading UK trade and building materials merchant operating hundreds of branch locations implemented a modern Oracle Solution for finance – standardising core financial processes, strengthening controls and enabling more timely, accurate insight across the business.

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Optimising Supply Chain Operations Across a Global Trade Distributor

A trade distribution group enhanced its supply chain by implementing an intelligent Oracle Supply Chain solution, which provided a unified view of stock, improved coordination among branches and warehouses, and increased both OTIF performance and customer satisfaction.

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Modernising ERP and Retail Platforms Without Disruption

Many retailers rely on a highly complex web of ERP and supply chain solutions that can't simply be replaced.

We specialise in re-platforming and optimising applications within complex ecosystems, including the incremental deployment of Oracle while maintaining operational continuity across stores, branches, warehouses and digital channels.

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Modernising ERP and Retail Platforms Without Disruption

Oracle Capability Centres, Delivered as-a-Service

Our Oracle services for retail and distribution are delivered through dedicated Capability Centres that combine deep Oracle expertise with real-world retail experience. Acting as an extension of your team, our specialists support transformation, optimisation and long-term operations across ERP, supply chain, integrations and analytics.

This model enables retailers to move faster, reduce delivery risk and maintain continuity across complex, business-critical environments.

Explore our Oracle capability model

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Retail Transformation Examples

Strengthening Financial Control Across a National Trade Retailer

Hitachi Digital Services helped a leading UK trade retailer modernise Oracle finance platforms—improving financial visibility, controls and decision-making across hundreds of branches.

Optimising Supply Chain Operations at a Global Scale

Hitachi streamlined supply chain and integration platforms for a global distributor—improving resilience, operational efficiency and end-to-end visibility across regions.

Scaling Ecommerce Platforms for Peak Trading Demand

Hitachi modernised digital commerce and cloud platforms—delivering improved performance during peak trading, faster releases and a better customer experience.

Enabling Scalable Multi-Market Distribution Operations

Hitachi delivered modern Oracle-based platforms and integrations—improving operational visibility, reporting accuracy and scalability across multiple markets.

Improving Financial Transparency Across Complex Retail Estates

Hitachi optimised Oracle ERP Cloud integrations—strengthening financial control, intercompany processing and reporting across EMEA operations.

Improving Demand Planning and Supply Chain Alignment

Hitachi implemented Oracle Supply Chain and demand management—enhancing forecasting accuracy and execution across EMEA.

IP & Accelerators Built for Retail at Scale

Proven Oracle accelerators designed to reduce delivery risk, accelerate outcomes and solve real retail challenges.

	Cash Sales Automation Accelerator Plug-and-play orchestration for high-volume retail cash sales
	Touchless AP Invoice Management Suite AI-powered invoice automation for large-scale retail finance operations.
	Drop Ship & Intercompany Automation Pre-built flows for multi-entity, inter-branch and drop-ship retail models.
	User Lifecycle & Access Control Automation HR-driven access control for high-turnover retail workforces.
	High-Volume Product Data Sync Booster Fast, reliable product data propagation for multi-SKU, multi-branch retailers.

	Retail ERP Non-Functional Testing Framework Proven approach to resilience, volume and peak trading validation.
	Day-End Transaction Orchestration Bot Reliable, repeatable day-end processing for 24/7 retail operations.
	Unified Inventory Visibility Accelerator Single view of inventory to reduce costs and improve customer satisfaction.
	Intelligent Order Orchestration Engine Consistent, efficient fulfilment across channels and locations.
	Global Order Promising Optimizer Improves delivery commitments, inventory utilisation and customer trust.